History and MandatePeople at the Program
Liss Jeffrey

Liss Jeffrey is a professor, producer, researcher, and speaker. She holds degrees from Harvard/Radcliffe (AB, Social Relations), York (M.E.S. Environmental Studies, Communications Media Analysis), and McGill ( PhD Communications) and teaches graduate seminars in New media and policy, Communications history, theory and technology, and Understanding McLuhan and Media as an adjunct faculty member at the University of Toronto. She is also the director of the McLuhan Global Research Network.  

Dr Jeffrey also founded and directs a new media and policy think tank and production alliance, the byDesign eLab . With her colleagues she has been engaged since 1997 in creating a public space network using open source technologies to advance community development, civic participation and cultural content creation, through the national not for profit Electronic Commons/ Agora Electronique, which was funded in part by HRDC's Office of Learning Technologies, Community Learning Network. This digital commons originated during the 1997-8 Visionary Speaker series Canada byDesign: Building a Knowledge Nation using new media and policy, which was incubated at the McLuhan Program and produced by the eLab with the New media and Policy seminar.

Dr Jeffrey speaks, publishes and broadcasts locally and internationally on the transformative effects of new media. Media literacy, fluency and education have become fundamental to full participation in democratic, cultural and economic life. Inspired by Marshall McLuhan, she brings the perspective of Media Ecology and Communications history to the understanding and old and new media environments, and design of supportive policy and practices for a knowledge network society. She has spoken extensively about Canada's struggle to maintain a space for cultural diversity, public access to new information technologies, and the need for a full spectrum of civic literacies. She and her team test theories in practice at the eLab and the eCommons.

Dr Jeffrey researches and co-designs platforms, channels and communities of practice to support citizen engagement in democratic governance online. In 1998, the eLab and the McLuhan Program designed and ran Canada's first online public consultation to form part of the official federal public record, the New Media Forum/ Forum Nouveau Media, on hehalf of Canada's national media regulator, the CRTC. With the Canadian Centre for Foreign Policy Development (CCFPD) and its executive director Steve Lee, the byDesign eLab led a civil society consortium (including the eCommons/agora) that built the platform and moderated and hosted the online track for the Department of Foreign Affairs and International Trade eDialogue with citizens on directions for Canada's foreign policy. The Foreign Policy eDialogue won Canada's best of content category for e-government in the national phase of the World Summit on the Information Society awards, and was showcased at the Canada Pavilion in Geneva in December 2003.

Dr Jeffrey served as a Canadian expert on the Council of Europe's New Information Technologies project, 1999- 2001, and contributed to the Culture Committee's "Cultural policy for the new millennium: public access and freedom of expression" initiative. She edited and wrote several essays for the compliation Vital Links for a Knowledge Culture: Public access to new information and communications technologies (Council of Europe 2001), and as one of the final experts, presented the results in Strasbourg. With the permission of the Council of Europe, the eCommons/agora put the Vital Links publication online in 2003, as a Canadian civil society contribution to the WSIS (World Summit on the Information Society) process. Dr Jeffrey was selected to serve as one of three civil society members of the Canadian government official delegation to WSIS Phase 1 in Geneva.

A former television producer in the early days of CityTV, founding producer of the Shulman File, and later freelance journalist, Dr Jeffrey co-curated the original exhibition at the Royal Ontario Museum, Watching TV, as acting director of the MZTV Museum of Television 1995-96.

Dr Jeffrey served as associate editor of the Canadian Journal of Communications while doing doctoral work at McGill. At Trent University she taught cultural studies, and worked on the Low Tech MediaLab project. Her scholarly writing on Marshall McLuhan (Jeffrey, Liss. 1989. "The heat and the light: Towards a reassessment of the contribution of H. Marshall McLuhan" Canadian Journal of Communication, 14(4-5), 1-29.) and on audiences for Canada's cultural industries has appeared in the Canadian Journal of Communications. She has also published on the private television and cable industries, notably in The Cultural Industries in Canada: Problems, policies and prospects (1996), edited by Michael Dorland. (Jeffrey, Liss. (1996). "Private television and cable" In M. Dorland (Ed.), (pp. 203-256). Toronto: James Lorimer.) She researched and wrote the summary report on Women in and Behind the Media: 1984 - 1994 for the Canadian delegation to the Unesco conference of 1995, held in Beijing. Her essay, "The impact of globalization and technological change on culture and national identity: A call for visionary pragmatism" appeared in The Culture/Trade Quandary: Canada's Policy Options (1998), edited by Dennis Browne. "The impact of technological change on Canada's affirmative policy model in the cultural industry and new media sectors" (1999) appeared in the Canada-United States Law Journal, published by Case Western Reserve University School of Law.

She has published in popular and academic formats. Her essay, "Reflections on the political process in an age of global networks: Internet time and democracy's attention deficit disorders" appeared in Italian (2003) “ Reflections on the Internet's Democratic Potential: Media, culture and citizen engagement in Canada's Foreign Policy eDialogue” presented in Munich in 2003, is forthcoming.

She is a member of the steering committee of the University of Toronto's Knowledge Media Design Institute, and the advisory committee for Historica.

Dr Jeffrey has played many roles at the McLuhan Program, with which she has been associated since the 1980s. A Connaught Fellowship grant allowed her to develop the project "WoMedia: The presence of feminism in the mass media environment." Later she developed her projects "Symbolic Battleground: Politics of the Image in the 1990s" and "Splices of Life." She has been an adjunct faculty member since 1997 and was appointed Chief Knowledge Media Scholar in 2004. Dr Jeffrey (with her team) incubated the eLab and eCommons/agora projects at the McLuhan Program. Both are now independent. She continues to direct the McLuhan global research network. Further information can be found on the McLuhan Global Research Network web site, which has been re-launched as a platform for the emergent international network of researchers inspired by the works of Marshall McLuhan.

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